Privacy Policy
This Privacy Policy describes how Aura & Eve Jewelry (referred to as “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website at www.auraandeve.com (the “Site”) or otherwise interact with us (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether you are a customer, visitor to our website, or another individual whose information we collect and process.
Please read this Privacy Policy carefully. By accessing or using any of our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post any updates on the Site with a revised “Last Updated” date and take other appropriate measures as required by law.
How We Collect and Use Your Personal Information
To provide our Services, we collect and use personal information about you from various sources, as outlined below. The types of information we collect and use depend on how you interact with our Site and Services.
In addition to specific uses detailed below, we may use your information to communicate with you, fulfill our Services, comply with legal obligations, enforce terms of service, and protect our rights and the rights of others.
Information We Collect
Information You Provide Directly: This includes basic contact details (e.g., name, address, phone number, email), order information (e.g., billing address, shipping address, payment details), account information (e.g., username, password), shopping preferences (e.g., items viewed, cart contents), and customer support communications.
Information We Collect Automatically: We collect Usage Data through technologies like cookies and similar tools to enhance your experience and analyze how you interact with our Site. This data may include device information, browser details, IP address, and other interactions with our Services.
Information We Obtain from Third Parties: We may receive information from third parties such as service providers and partners who assist in delivering our Services, including payment processors and analytics providers.
How We Use Your Personal Information
- Providing Services: We use your information to deliver products and services, process payments, manage accounts, facilitate shipping and returns, and communicate with you about your orders and account.
- Marketing and Advertising: With your consent where required, we send promotional communications and personalize advertising to enhance your shopping experience.
- Security and Fraud Prevention: We utilize your information to detect and prevent fraudulent activities, ensuring the security of our Services and your account.
- Improving Our Services: Your information helps us respond to customer inquiries, troubleshoot issues, and enhance the functionality and performance of our Site.
Cookies
We use cookies to optimize your browsing experience on our Site. By using cookies, we improve site performance, understand user preferences, and personalize content and advertisements. You can manage cookie preferences through your browser settings.
Sharing Your Personal Information
We may disclose your personal information to third parties under certain circumstances, including to service providers who assist in delivering our Services, partners for marketing purposes, and in compliance with legal obligations or in connection with a business transaction.
Your Rights and Choices
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal information. You can exercise these rights by contacting us using the details provided below.
Security of Your Information
We implement security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is entirely secure. We strive to use commercially acceptable means to protect your information but cannot guarantee absolute security.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at info@auraandeve.com.